Privacy Policy & SMS Terms and Conditions
Effective Date: 04/28/2026

  1. Introduction
    Down to Earth Compliance (DTEC) (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy
    Policy explains how we collect, use, and protect your information when you visit our website
    (https://trustdtec.com/) or communicate with us, including via SMS/text messaging.
  2. Information We Collect
    We may collect the following types of information:
    a. Personal Information
    ● Name
    ● Phone number
    ● Email address
    ● Company name
    ● Project or service details
    b. Communication Data
    ● SMS/text message interactions
    ● Email correspondence
    ● Customer service inquiries
    c. Website Usage Data
    ● IP address
    ● Browser type
    ● Pages visited
  3. How We Use Your Information
    We use your information to:
    ● Schedule appointments and consultations
    ● Provide project estimates
    ● Communicate regarding ongoing services
    ● Send updates related to materials, purchasing, or project status
    ● Respond to inquiries and customer support requests

● Improve our services and customer experience

  1. SMS/Text Messaging Terms & Conditions
    a. Consent to Receive Messages
    By providing your phone number, you agree to receive SMS/MMS messages from Down to Earth
    Compliance (DTEC) for the following purposes:
    ● Appointment scheduling and reminders
    ● Estimate follow-ups
    ● Ongoing service-related communication
    ● Material updates or purchasing coordination
    ● Responses to your inquiries
    These messages are conversational only and not promotional.

b. Message Frequency
Message frequency varies depending on your interaction and service needs.

c. Message & Data Rates
Message and data rates may apply depending on your mobile carrier.

d. Opt-Out Instructions
You can opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance
After opting out, you will no longer receive SMS messages unless you opt in again.

e. Privacy Commitment (Required Compliance Language)
We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or
promotional purposes. All categories outlined in this Privacy Policy exclude text messaging originator opt-
in data and consent; this information will not be shared with any third parties.

  1. How We Share Information
    We do not sell or rent your personal information.
    We may share information only when necessary with:
    ● Service providers who help us operate our business (e.g., communication platforms)
    ● Legal or regulatory authorities when required
  2. Data Security
    We implement reasonable safeguards to protect your information from unauthorized access, disclosure,
    or misuse.
  3. Data Retention
    We retain your information only as long as necessary to:
    ● Provide services
    ● Comply with legal obligations
    ● Resolve disputes
  4. Your Rights
    You may request to:
    ● Access your personal data
    ● Correct inaccurate information
    ● Delete your information (subject to legal requirements)
    To make a request, contact us using the details below.
  5. Third-Party Links
    Our website may contain links to third-party sites. We are not responsible for their privacy practices.
  6. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:
Down to Earth Compliance (DTEC)
Address: 15690 E. 33rd Avenue, Aurora, CO 80011
Phone: (303) 306-1606
Email: info@trustdtec.com

  1. Updates to This Policy
    We may update this Privacy Policy from time to time. Changes will be posted on this page with an
    updated effective date.